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  1. Primetric
  2. Support
  3. FAQ

FAQ

  • FAQ: How to Add an Additional Day Off for an Organization?
  • FAQ: How to easily change the email address?
  • FAQ: Timesheets are already locked? Let’s see your options
  • FAQ: How do you properly add an employee who is returning to the company after a long break?
  • FAQ: Why is the time off automatically approved?
  • FAQ: How to sync worklogs with Jira if they were updated after settling the period in Primetric?
  • FAQ: Why can’t I delete a project?
  • FAQ: How do I use filters?
  • FAQ: Who will accept my employees' leave requests during my absence? Setting Up A Substitute Manager
  • FAQ: Archive or remove: which option should I proceed with?
  • FAQ: How do you set an overtime rate?
  • FAQ: How to close a project correctly?
  • FAQ: Why can't I upload worklogs from Jira or Tempo to settled periods in Primetric?
  • FAQ: Optimizing Primetric Performance: Proven Tips to Boost Speed and Efficiency
  • FAQ: Primetric Integration and API FAQ: Your Guide to Common Questions and Solutions
  • FAQ: How is the average hour cost for a specific assignment calculated?
  • FAQ: Utilization affects the billable capacity and use billable capacity - how does that work?
  • FAQ: Checking People's Availability
  • FAQ: Selected Types Of Time Off Are Not Synchronized
  • FAQ: I can't log in to Primetric. What should I do? The most common causes and proposed solutions
  • FAQ: Jira Key And JQL Explained. What is it, how does it work, and where to find it?

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